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“Just Culture” is a culture in which front-line operators and others are not punished for actions, omissions or decisions taken by them which are commensurate with their experience and training, but where gross negligence, wilful violations and destructive acts are not tolerated.

Organisations are run by people. In tens of industries – transportation, healthcare, energy, internet, and more – thousands of occupations, and millions of organisations around the world, it is people who make sure that things normally go well. And they nearly always do.

But sometimes, things go wrong. Despite our best efforts, incidents, accidents and other unwanted events happen. Following such events, there is a need for support and fairness for those involved and affected, and learning for organisations, industry and society as whole. In the absence of intentional wrongdoing or gross negligence, these obligations should not be threatened by adverse responses either by organisations or States...

To learn more about the JC Manifesto and to pledge your support visit


The following is an extract from EUROCONTROL's Facebook Page:

Just Culture is all about improving incident reporting and building a robust safety culture: great to see healthcare, aviation and rail experts joining national prosecutors at our online JC Conference.

We have been working hard to promote Just Culture in aviation and share those principles with other sectors since 2012. This year's travel restrictions transformed our annual Just Culture Conference into a set of online webinars with a big attendance of 1300+ attendees, with this year for the first time experts and practitioners from the healthcare industry joining safety experts from EUROCONTROL, European Union Agency for Railways, ICAO-International Civil Aviation Organization and Università degli Studi di Messina to discuss with national prosecutors how we can continue to learn from each other and build a robust safety culture in our sectors, where professionals working in safety-critical operational roles feel confident to speak up if things go wrong and report incidents and honest errors without fear in order to learn from them.

As the webinars underlined, committing to Just Culture principles does not in itself bring them to life: people need to make them a reality in organisations and society, which is why we're encouraging organisations to sign up for the Just Culture Manifesto:

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